Dr. Nina Listens

Dr. Nina had been a doctor for fifteen years, and she believed the most important part of her job...
Moral: Listening carefully is the first step to helping.
Dr. Nina had been a doctor for fifteen years, and she believed the most important part of her job happened before any examination. It happened when she listened. Six-year-old Ben had come with his mom for a checkup. He'd been having stomachaches that nobody could explain. He'd had three tests, all normal. Dr. Nina sat down at Ben's height on a low stool. "Tell me about the stomachaches," she said. "When do they happen?" "In the mornings," Ben said. "Before school." "Any other time?" "Sometimes on Sundays." "What's different about Sunday mornings?" Ben's mom started to answer but Dr. Nina gently raised one finger: let him talk. Ben thought. "Sundays are when we go to Gran's. I love Gran. But the dog there barks a lot and it scares me." "And school?" Dr. Nina asked. Ben looked at his shoes. "There's a kid who says mean things on the bus." His mom's face changed. She hadn't known. Dr. Nina talked with both of them gently for twenty minutes. She explained that when children feel worried or scared, their stomachs often hurt because the body and the feelings are connected. She wrote a referral to the school counselor. She suggested talking to the bus driver. She suggested maybe fewer Sunday visits with the barking dog until Ben felt more settled. "Is Ben sick?" his mom asked. "His stomach is telling him that something is bothering him," Dr. Nina said. "Now we know what to listen to." Ben's stomachaches got better within a month. He told his teacher about the bus, and things improved. He still loved Gran, just from a comfortable distance from the dog. He told people for years that the doctor who helped him most was the one who asked him what was wrong and then waited to hear.










